The Monport Loyalty Club is our enhanced loyalty programme that rewards you every time you interact with us. Earn points through purchases, referrals and other activities on our website. The best part? You can redeem your points for cash directly at the checkout and save instantly on your next purchase.

You can earn points through a variety of activities, such as referring friends and making purchases. There is no limit to how many points you can collect - the more you collect, the more you save. For a full list of ways to earn points, see the ‘Earn points’ section.

You can redeem your points directly at the checkout or use them for gift cards and selected products. You can find all the options for redeeming your points in the ‘Rewards’ section.

No, you can choose how many points you want to redeem at the checkout. You can use some of your points and save the rest for future purchases.

Monport Loyalty Club levels are determined by the authorised points you have collected over the last 12 months. Your level is dynamically updated as you continue to earn points or make purchases, reflecting your progress over that 12-month period.

Sometimes it can take a few minutes or even a few days for us to process your activity and credit your points. Please be patient. If the points are not displayed after a few days, please contact our support team.

Your account balance may be reduced because a purchase made either by you or by a person you have recommended has been cancelled or returned. In this case, the corresponding points will be deducted from your account.

If you have not made any purchases within 12 months, your points balance will expire and you will no longer be able to spend your points.If you have not placed any orders since joining our loyalty programme, your points will expire 12 months after registering your account.Can I extend my points in ways other than making a purchase, such as birthday points or completing social media activities? Only a purchase will prevent your points from expiring. Whilst earning points through activities such as birthday rewards or social media engagement is a great way to increase your balance, these activities do not reset the expiry clock.

Your outstanding points will remain in your account and will not be removed, even if your other points expire. They will be available for use as soon as they have been authorised.

Yes, you will receive an email notification 30 days before your points expire so that you have enough time to use them.

If you have any other questions that are not included in this list, please do not hesitate to contact us at Support@monportlaser.uk or admin@monportlaser.uk. We are here for you!