FAQs
Shipping
Where can I ship to ?
Where can I ship to ?
Delivery is only valid for the continental UK. We do not ship to APO/FPO and PO Box addresses.
How long it takes to fulfill an order?
How long it takes to fulfill an order?
Monport has warehouse in UK. Therefore, your product usually takes 5-7 work days for delivery.
Returns and Refunds
What is the refund policy？
What is the refund policy？
Before you start a refund process, please contact our Monport support team in advance. Due to shipping fee and restocking fee, the refund you get may be less than the amount of your payment. Looking for more information please click:https://monportlaser.uk/pages/return-refund-policy
What is the return policy？
What is the return policy？
The return policy may also apply to orders that are canceled after products leaving the warehouse and under the status of shipping. In this scenario, any potential cost including shipping fee and restocking fee will be taken away from your final refund.Looking for more information please click：https://monportlaser.uk/pages/return-refund-policy